Privacy Policy

1. Information We Collect

We may collect the following types of information when you use Go-Find:

a) Personal Information

• • Name, email address, phone number
• • Business or company details (e.g. ABN, business name)
• • Payment and billing details (where applicable)
• • Identification or licensing documents (for contractor verification)

b) Usage Information

• • Login and account activity
• • Job posts, quotes, and communications on the Platform
• • Device information (IP address, browser type, operating system)
• • Location data (if you enable location services)

c) Cookies & Tracking

We use cookies and similar technologies to improve functionality, remember preferences, and analyse usage. You may disable cookies in your browser, but some features may not work properly.

2. How We Use Your Information

We use your information to:

• • Create and manage your Go-Find account
• • Match businesses with contractors
• • Verify contractor credentials and maintain a safe marketplace
• • Process payments for subscriptions
• • Send important notifications, updates, and support messages
• • Improve and personalise your experience
• • Comply with legal obligations

We will never sell your personal information to third parties.

3. Sharing of Information

We may share your information with:

• • Other users: Limited profile details, quotes, and job information are shared with other registered users as necessary to complete transactions.
• • Service providers: Trusted third parties (e.g. hosting, payment processors, verification services) who help us operate the Platform.
• • Legal obligations: If required by law, regulation, or legal process.

4. Data Security

We take reasonable steps to protect your personal information using secure servers, encryption, and restricted access. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We keep your personal information only as long as necessary to:

• • Provide services through the Platform
• • Meet legal or tax obligations
• • Resolve disputes and enforce agreements

You may request deletion of your account and associated data by contacting us.

6. Your Rights

As a user, you have the right to:

• • Access the personal information we hold about you
• • Correct or update your details
• • Request deletion of your data (subject to legal obligations)
• • Opt out of marketing emails at any time

To exercise these rights, email us at support@go-find.com.au.

7. Third-Party Links

Go-Find may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Go-Find is not intended for children under 16. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: